Resolve currently accepts invoices where:

  • The customer is a business based in the United States
  • The customer has been approved by Resolve for an advance and has available credit
  • The customer has agreed to accept your service or product and it has been completed, delivered, and accepted by them
  • The uploaded invoice due amount matches the invoice amount entered into Resolve's dashboard
  • The uploaded invoice specifies that payment is to be remitted to one of Resolve's payment methods (Payment Portal or lockbox address) and contains no conflicting information on where payment should be remitted to
  • The payment term is 90 days or less
  • The due date is at least 1 week away

Invoices that do not meet all of the criteria above may be rejected by Resolve and do not qualify for the non-recourse nature of Advance Pay. In cases where funds were already advanced for a non-qualifying invoice, Resolve reserves the right to debit the your account for the advanced amount.

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