When the person who set up Resolve leaves your company or is no longer managing the Resolve account, you'll want to switch account owners. Account owners are responsible for billing and team management.

  1. Only the current owner can switch the account ownership to another user.

  2. If you do not have access to the owner's account, please contact [email protected].


You can add your team members to Resolve by going to https://app.resolvepay.com/dashboard/team or following the instructions below:

  1. Log into your Resolve account and click Settings from the top navigation bar.

  2. Click on Team in the lefthand menu.

  3. Select the user you'd like to make the account owner to open a modal.

  4. Toggle Make account owner and click Save.

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