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Getting Started

Getting Started

Welcome to Resolve! Get your account set up.

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8 articles in this collection
Written by Brian Nguyen and Leonard Lewis

What is Resolve?

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Written by Brian Nguyen
Updated over a week ago

Merchant Onboarding FAQ

Frequently asked questions when logging into your merchant dashboard for the first time
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Written by Brian Nguyen
Updated over a week ago

For Marketing teams

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Written by Brian Nguyen
Updated over a week ago

For customer-facing teams

How a merchant's customer service and sales teams can explain the Resolve partnership
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Written by Brian Nguyen
Updated over a week ago
Basics

Finalizing credit decisions

How do I review credit decisions before communicating the decision to my customer?
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Written by Brian Nguyen
Updated over a week ago

How do I issue a refund?

Canceling or refunding charges
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Written by Brian Nguyen
Updated over a week ago

Archiving records

How to hide customer and invoice records
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Written by Leonard Lewis
Updated over a week ago

Bookkeeping with Resolve

How to enter Resolve transactions in your accounting system
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Written by Leonard Lewis
Updated over a week ago