Group 65Go to Resolve
All Collections
Getting Started

Getting Started

Welcome to Resolve! Get your account set up.

B
8 articles in this collection
Written by Brian Nguyen

What is Resolve?

B
Written by Brian Nguyen
Updated over a week ago

Merchant Onboarding FAQ

Frequently asked questions when logging into your merchant dashboard for the first time
B
Written by Brian Nguyen
Updated over a week ago

For Marketing teams

B
Written by Brian Nguyen
Updated over a week ago

For customer-facing teams

How a merchant's customer service and sales teams can explain the Resolve partnership
B
Written by Brian Nguyen
Updated over a week ago
Basics

Finalizing credit decisions

How do I review credit decisions before communicating the decision to my customer?
B
Written by Brian Nguyen
Updated over a week ago

How do I issue a refund?

Canceling or refunding charges
B
Written by Brian Nguyen
Updated over a week ago

Archiving records

How to hide customer and invoice records
B
Written by Brian Nguyen
Updated over a week ago

Bookkeeping with Resolve

How to enter Resolve transactions in your accounting system
B
Written by Brian Nguyen
Updated over a week ago