Go to Resolve
All Collections
Using Resolve

Using Resolve

Find out more about Resolve's features

B K
11 articles in this collection
Written by Brian Nguyen and Katya Oringer
Advance Pay

Advance Pay overview

Accelerate payments on your invoices
B
Written by Brian Nguyen
Updated over a week ago

Which invoices are eligible for Advance Pay?

Invoice eligibility criteria
B
Written by Brian Nguyen
Updated over a week ago

Advance Pay FAQ

B
Written by Brian Nguyen
Updated over a week ago

Customer Dispute Resolution Procedures

B
Written by Brian Nguyen
Updated over a week ago

What happens if a buyer sent us a payment?

How to forward customer payments to Resolve if you received payment for an advanced invoice
B
Written by Brian Nguyen
Updated over a week ago
Payment Portal

Resolve Payment Portal FAQ

B
Written by Brian Nguyen
Updated over a week ago
Customer Management

Activating customers in Resolve FAQ

B
Written by Brian Nguyen
Updated over a week ago

Simplified Buyer Onboarding FAQ

Frequently asked questions on the fastest way to onboard new buyers
B
Written by Brian Nguyen
Updated over a week ago

Update customer Information

How to update customer name, email, phone, address, and terms
K
Written by Katya Oringer
Updated over a week ago

Customize net terms for customers

How to change net terms for specific customers
B
Written by Brian Nguyen
Updated over a week ago
Credit Assessments

Credit Assessments FAQ

Frequently asked questions from merchants and sellers regarding credit assessments
B
Written by Brian Nguyen
Updated over a week ago