Using Resolve

Find out more about Resolve's features

B L K

11 articles in this collection
Written by Brian Nguyen, Leonard Lewis, and Katya Oringer

Advance Pay

Advance Pay overview

Accelerate payments on your invoices

Written by Brian Nguyen
Updated over a week ago

Which invoices are eligible for Advance Pay?

Invoice eligibility criteria

Written by Brian Nguyen
Updated over a week ago

Advance Pay FAQ

Written by Leonard Lewis
Updated over a week ago

Customer Dispute Resolution Procedures

Written by Brian Nguyen
Updated over a week ago

What happens if a buyer sent us a payment?

How to forward customer payments to Resolve if you received payment for an advanced invoice

Written by Brian Nguyen
Updated over a week ago

Payment Portal

Resolve Payment Portal FAQ

Written by Leonard Lewis
Updated over a week ago

Customer Management

Activating customers in Resolve FAQ

Written by Leonard Lewis
Updated over a week ago

Simplified Buyer Onboarding FAQ

Frequently asked questions on the fastest way to onboard new buyers

Written by Leonard Lewis
Updated over a week ago

Update customer Information

How to update customer name, email, phone, address, and terms

Written by Katya Oringer
Updated over a week ago

Customize net terms for customers

How to change net terms for specific customers

Written by Brian Nguyen
Updated over a week ago

Credit Assessments

Credit Assessments FAQ

Frequently asked questions from merchants and sellers regarding credit assessments

Written by Leonard Lewis
Updated over a week ago