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Using Resolve

Using Resolve

Find out more about Resolve's features

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11 articles in this collection
Written by Brian Nguyen, Katya Oringer, and Patrick Barrington
Advance Pay

Advance Pay overview

Accelerate payments on your invoices
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Written by Brian Nguyen
Updated over a week ago

Which invoices are eligible for Advance Pay?

Invoice eligibility criteria
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Written by Brian Nguyen
Updated over a week ago

Advance Pay FAQ

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Written by Brian Nguyen
Updated over a week ago

Customer Dispute Resolution Procedures

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Written by Brian Nguyen
Updated over a week ago

What happens if a buyer sent us a payment?

How to forward customer payments to Resolve if you received payment for an advanced invoice
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Written by Brian Nguyen
Updated over a week ago
Payment Portal

Resolve Payment Portal FAQ

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Written by Brian Nguyen
Updated over a week ago
Customer Management

Enrolling customers in Resolve FAQ

How to enroll customers into your net terms program
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Written by Patrick Barrington
Updated over a week ago

Simplified Buyer Onboarding FAQ

Frequently asked questions on the fastest way to onboard new buyers
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Written by Brian Nguyen
Updated over a week ago

Update customer Information

How to update customer name, email, phone, address, and terms
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Written by Katya Oringer
Updated over a week ago

Customize net terms for customers

How to change net terms for specific customers
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Written by Brian Nguyen
Updated over a week ago
Credit Assessments

Credit Assessments FAQ

Frequently asked questions from merchants and sellers regarding credit assessments
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Written by Brian Nguyen
Updated over a week ago