Are advance fees refundable?

When an advanced invoice is sent, advance fees are deducted from the advanced amount you receive.

To be eligible to receive refunded/partially-refunded advanced fees, you have a five day window, since the invoice was sent, to issue a credit note on either the full or partial amount of your invoice.

Invoices that have been issued a credit note more than five days after the invoice was sent will not be eligible for an Advance fees refund.

Quick links:

How do I issue a credit note?

What invoice options does Resolve support?