Katya Oringer

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Activity overview

Latest activity by Katya Oringer
  • Katya Oringer created an article,

    My customer sent funds to Resolve instead of sending it to me

    In some cases, your customers will send payments to Resolve for invoices that were not uploaded to the Resolve system. The best way for you to receive this payment is by uploading an invoice withou...

  • Katya Oringer created an article,

    Which invoices are eligible for Advance Pay?

    Resolve provides advances for eligible invoices where: The customer is a business based in the United States The customer was approved by Resolve for Advance Pay and has available credit The cust...

  • Katya Oringer created an article,

    Request Credit Line Reinstatements

    Request a reinstatement from your Resolve dashboard You can now submit a reinstatement request using the "Reinstate credit line" option found in the kebab menu on the Customers page, or the Acti...

  • Katya Oringer created an article,

    Credit Bureau Reporting

    What is credit bureau reporting? Resolve reports invoice payment history to a major credit bureau to help build your customers' business credit. Credit bureaus rely on businesses to share credit...

  • Katya Oringer created an article,

    Update customer Information

    You can update your existing customers' information using your Dashboard. The different types of information you can update directly through your Dashboard are as follows: Business Name ...

  • Katya Oringer created an article,

    Customize net terms for customers

    If you offer different net terms to specific customers, you can save these settings in Resolve. In doing so, invoices will default to the customer's net terms rather than your merchant account's s...

  • Katya Oringer created an article,

    Changing account owner

    When the person who set up Resolve leaves your company or is no longer managing the Resolve account, you'll want to switch account owners. Account owners are responsible for billing and team manag...

  • Katya Oringer created an article,

    Advance Pay overview

    Resolve Advance Pay allows you to accelerate payments on net terms, so that you can unlock trapped working capital, invest in your business, and reduce risk . Furthermore, win more sales by maximi...

  • Katya Oringer created an article,

    Advance Pay FAQ

    How do I get started with Advance Pay? Read our overview on Advance Pay.   Can I review my customer's credit decision before they see it? Yes! When a credit decision is made by Resolve, yo...

  • Katya Oringer created an article,

    How does Resolve integrate with QuickBooks Online?

    Why should I sync my QuickBooks with Resolve?Syncing Resolve to your QuickBooks saves you time by eliminating the need to add invoices and customers manually. It also provides Resolve with as much...