Katya Oringer
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Recent activity by Katya Oringer-
What happens if a buyer sent us a payment?
Even though Resolve provides payment remittance instructions to buyers, there are instances when a buyer may accidentally send a check or deposit payment directly to your business. You should ens...
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Advance Pay overview
Resolve Advance Pay allows you to accelerate payments on net terms, so that you can unlock trapped working capital, invest in your business, and reduce risk . Furthermore, win more sales by maximi...
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Advance Pay FAQ
How do I get started with Advance Pay? Read our overview on Advance Pay. Can I review my customer's credit decision before they see it? Yes! When a credit decision is made by Resolve, yo...
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Bookkeeping with Resolve
If you are utilizing Advance Pay where you receive an early payment from Resolve, the journal entries are similar to issuing an invoice and accepting multiple payments on it. Create the invoi...
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Customize net terms for customers
If you offer different net terms to specific customers, you can save these settings in Resolve. In doing so, invoices will default to the customer's net terms rather than your merchant account's s...
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How does Resolve integrate with QuickBooks Online?
Why should I sync my QuickBooks with Resolve?Syncing Resolve to your QuickBooks saves you time by eliminating the need to add invoices and customers manually. It also provides Resolve with as much...
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How does Resolve integrate with QuickBooks Desktop?
Why should I sync my QuickBooks Desktop with Resolve? Syncing QuickBooks Desktop with Resolve saves you time by eliminating the need to add invoices and customers manually. It also provides Resolve...
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Adding and removing team members
Who should I invite to my account? You'll want to invite anyone who submits invoices or reconcile payments. Typically, this will be your sales/support and accounting team. Who has permission to ...
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Changing account owner
When the person who set up Resolve leaves your company or is no longer managing the Resolve account, you'll want to switch account owners. Account owners are responsible for billing and team manag...
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My customer sent funds to Resolve instead of sending it to me
In some cases, your customers will send payments to Resolve for invoices that were not uploaded to the Resolve system. The best way for you to receive this payment is by uploading an invoice withou...