Mia Smith
- Total activity 30
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 16
Articles
Recent activity by Mia Smith-
How long does it take for my payment to process?
Payment processing times vary by method of payment. Resolve accepts payment via ACH, credit card, direct deposit, and check. We encourage you to pay via ACH or direct deposit, as this is the most s...
-
What invoice options does Resolve support?
Resolve supports the following invoice types: Invoices uploaded but not sent Advanced invoices on terms Net terms invoices without an advance Due upon receipt invoices Invoices uploaded but not...
-
How do I manually upload an invoice?
To upload an invoice to the Resolve system, please follow these steps: Find the customer in your Dashboard and click on their account Click '+Add Invoice' Click the 'Save and exit' in the upper...
-
Can I request a re-evaluation for a declined customer?
Customer applications can be declined for a variety of reasons. However, in some cases, our Credit and Risk teams can take a second look. If the customer's application is declined for the following...
-
How do I pay my invoices?
Before you make a payment, make sure you have accepted Resolve's Terms & Conditions. Pay an invoice without logging in Pay an invoice directly through your Resolve account Pay an invoice without...
-
What does it mean when a payment fails due to "Corp Customer Advises Not Authorized"?
Payment failures due to reason code "CORP CUSTOMER ADVISES NOT AUTHORIZED" arise because your bank stopped the payment. This can happen when your Bank has a block for payments to new vendors for se...
-
Why should I create an account?
Creating an account is simple and takes less than 2 minutes. You only have to do it once and it's free! When you sign up, you get access to our customer dashboard and so much more; Access your acc...
-
Customer Dispute Policies and Procedures
We are committed to providing our customers and merchants with a seamless and secure experience. However, we understand that disputes may arise from time to time. This Dispute Policy outlines the p...
-
Merchant Dispute Policies and Procedures
We are committed to providing our customers and merchants with a seamless and secure experience. However, we understand that disputes may arise from time to time. This Dispute Policy outlines the p...
-
How are MDR fees calculated?
MDR fees, or advance fees, are calculated on each invoice based on: The advanced rate The terms length rate (MDR fee) You can find your MDR fees under Settings > Billing. To calculate the MDR fe...