Product Team
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Activity overview
Latest activity by Product Team-
Product Team created an article,
Requesting Additional Data from Customers
Resolve's underwriting team may request additional financial information when performing a credit check on your customers' applications. This is most often in the form of collecting banking data vi...
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Product Team created an article,
Shipment Verification Policy and FAQs
Policy: Shipment verification is required for invoices indicated by Resolve. Until shipment is verified, the cash advance payouts for indicated invoices will be paused. To receive your cash advance...
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Product Team created an article,
Shipment Tracking and Visibility
Resolve shares shipment details with your customers, including real-time status updates, when you include the details when sending an invoice through Resolve. How to add shipping details Include t...
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Product Team created an article,
Financial Accounts and Uploading Bank Statements
SummaryResolve uses insight into your financial health in order to assign you the highest maximum advance limit possible. We recommend linking your bank accounts directly via our Plaid integration;...
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Product Team created an article,
How to setup a parent/child relationship between customers?
Why would I set a parent/child relationship between customers? The parent/child relationship - or known as sub-customer relationship - between customers may be required to consolidate credit lines ...
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Product Team created an article,
Expanding Your Reach with Resolve: Invoicing Customers in Canada, the UK, and the EU
Overview We are excited to announce a new feature that expands your invoicing capabilities beyond the USA. You can now invoice customers located in Canada, the UK, and the European Union (EU), help...
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Product Team created an article,
Allow your customers to extend the due date on their invoices
Give your customers added flexibility to extend the due date on their qualifying invoices. This provides customers with multiple flexible payment options: Net 30 and Net 60 invoices can be extende...
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Product Team created an article,
Extend the due date on your invoice
We're proud to announce a new feature that will give you even more time to pay your merchants: you may now extend the due date or pay with installments on qualifying Net 30 and Net 60 invoices by 3...
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Product Team created an article,
Same-Day Payouts: Get Your Funds Faster (Beta)
What Is Same-Day Payouts? In our effort to enhance your cash flow management, Resolve is offering Same-Day Payouts as an optional feature that you can use to get your funds faster. Same-Day Payouts...
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Product Team created an article,
Apply Credit Notes to Open Invoices
Apply open credits on your account to invoices using the instructions below: 1. Log in to the Customer Portal provided by Resolve Click here to access the login page Don't have an account? Reach ...