Product Team

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Activity overview

Latest activity by Product Team
  • Product Team created an article,

    How to setup a parent/child relationship between customers?

    Why would I set a parent/child relationship between customers? The parent/child relationship - or known as sub-customer relationship - between customers may be required to consolidate credit lines ...

  • Product Team created an article,

    Expanding Your Reach with Resolve: Invoicing Customers in Canada, the UK, and the EU

    Overview We are excited to announce a new feature that expands your invoicing capabilities beyond the USA. You can now invoice customers located in Canada, the UK, and the European Union (EU), help...

  • Product Team created an article,

    Allow your customers to extend the due date on their invoices

    Give your customers added flexibility to extend the due date on their qualifying Net 30 and Net 60 invoices by 30 days. Avoid any friction with your customer relationships, and help them avoid late...

  • Product Team created an article,

    Extend the due date on your invoice

    We're proud to announce a new feature that will give you even more time to pay your merchants: you may now extend the due date on qualifying Net 30 and Net 60 invoices by 30 days. By paying a nomin...

  • Product Team created an article,

    Same-Day Payouts: Get Your Funds Faster (Beta)

    What Is Same-Day Payouts? In our effort to enhance your cash flow management, Resolve is offering Same-Day Payouts as an optional feature that you can use to get your funds faster. Same-Day Payouts...

  • Product Team created an article,

    Apply Credit Notes to Open Invoices

    Apply open credits on your account to invoices using the instructions below: 1. Log in to the Customer Portal provided by Resolve Click here to access the login page Don't have an account? Reach ...

  • Product Team created an article,

    Request to extend terms on advance pay invoices

    How do I request a terms extension on an advance pay invoice? You can now submit a request to extend terms on advance pay invoices by using the "Request terms extension" option found in the kebab ...

  • Product Team created an article,

    Waive late fees on non-advanced invoices

    How do I waive late fees on a non-advanced invoice? Resolve allows you to waive late fees on non-advanced invoices. To do so: Find the non-advanced invoice you want to waive late fees for within y...

  • Product Team created an article,

    Enrolling customers in Resolve FAQ

    What does it mean to enroll a customer? Once you have submitted a customer for credit checking and a credit decision is made, if they are approved for "Advance Pay", they will stay in the "Pendi...

  • Product Team created an article,

    Why is my customer in "Pending Enrollment" and what does this mean?

    For pre-approval credit submissions, once a credit decision is made and a customer is approved for "Advance Pay", they will stay in the "Pending enrollment" section until they agree to The Net Term...