Resolve Bot
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Recent activity by Resolve Bot-
Uploading additional documents for a credit check
In the event that you need to upload additional documentation as part of Resolve's credit check process, you are able to upload the documents directly from Resolve's dashboard. Where can I upload...
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Allow your customers to extend the due date on their invoices
Give your customers added flexibility to extend the due date on their qualifying invoices. This provides customers with multiple flexible payment options: Net 30 invoices can be extended by 30 or ...
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Request Advance Rate Adjustment
Request an advance rate adjustment from your Resolve dashboard You can now submit an advance rate adjustment request using the "Adjust advance rate" option found in the kebab menu on the Custome...
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Request Credit Line Adjustment
Request a credit line adjustment from your Resolve dashboard You can now submit a credit line adjustment request using the "Adjust credit line" option found in the kebab menu on the Customers pa...
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How do I enroll with Resolve and create a user account?
If you have received an invoice from Resolve or an enrollment link from your Vendor, that means your vendor has signed up with Resolve as their new invoicing and payments partner. To activate your ...
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Request to extend terms on advance pay invoices
How do I request a terms extension on an advance pay invoice? You can now submit a request to extend terms on advance pay invoices by using the "Request terms extension" option found in the kebab ...
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Waive late fees on non-advanced invoices
How do I waive late fees on a non-advanced invoice? Resolve allows you to waive late fees on non-advanced invoices. To do so: Find the non-advanced invoice you want to waive late fees for within y...
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"Void invoice" Functionality and FAQs
How to use "Void invoice" functionality Voiding an invoice is only available for invoices in certain states (see FAQ section below for detailed breakdown). When an invoice is eligible to be voided,...
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Applying a credit note balance to an open invoice
Resolve allows you to apply a customer's credit note balance to their open invoices. When you apply a credit note balance to a customer's invoice, we notify them of this action via email. How to ...
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Extend terms on non-advanced invoices
How do I extend terms for a non-advanced invoice? Resolve allows you to extend terms on non-advanced invoices after they are sent via your Resolve dashboard. To do so: Find the non-advanced invoi...