Resolve Bot
- Total activity 70
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 37
Articles
Recent activity by Resolve Bot-
Request Credit Line Adjustment
Request a credit line adjustment from your Resolve dashboard You can now submit a credit line adjustment request using the "Adjust credit line" option found in the kebab menu on the Customers pa...
-
How do I enroll with Resolve and create a user account?
If you have received an invoice from Resolve or an enrollment link from your Vendor, that means your vendor has signed up with Resolve as their new invoicing and payments partner. To activate your ...
-
Request to extend terms on advance pay invoices
How do I request a terms extension on an advance pay invoice? You can now submit a request to extend terms on advance pay invoices by using the "Request terms extension" option found in the kebab ...
-
Waive late fees on non-advanced invoices
How do I waive late fees on a non-advanced invoice? Resolve allows you to waive late fees on non-advanced invoices. To do so: Find the non-advanced invoice you want to waive late fees for within y...
-
"Void invoice" Functionality and FAQs
How to use "Void invoice" functionality Voiding an invoice is only available for invoices in certain states (see FAQ section below for detailed breakdown). When an invoice is eligible to be voided,...
-
Applying a credit note balance to an open invoice
Resolve allows you to apply a customer's credit note balance to their open invoices. When you apply a credit note balance to a customer's invoice, we notify them of this action via email. How to ...
-
Extend terms on non-advanced invoices
How do I extend terms for a non-advanced invoice? Resolve allows you to extend terms on non-advanced invoices after they are sent via your Resolve dashboard. To do so: Find the non-advanced invoi...
-
Adjust advance rates invoice-by-invoice
How do I adjust the advance rate for an invoice I want to send? Resolve allows you to select the advance rate you would like to receive on a specific invoice before that invoice is sent. There are ...
-
How to void a credit note
If you want to void or 'reverse' a credit note, you may do so by requesting to void a credit note. When you request to void a credit note, an email is sent to our support team. Once the request is ...
-
How to issue a credit note
Resolve supports the ability to issue a credit note on an invoice, either in the full or partial amount of the invoice. We’ll also send an email to your customer notifying them of the credit note. ...