Linda Sea
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Activity overview
Latest activity by Linda Sea-
Linda Sea created an article,
Understanding Your Payout Timing by Net Term
Resolve now lets you receive your advance payouts on different schedules depending on the net term of each invoice. This means you can choose a payout timing that balances your cash-flow needs with...
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Linda Sea created an article,
How to appeal a declined customer's credit decision
If Resolve declined one of your customers for net terms and you think we should take another look, you can appeal the decision right from your Resolve dashboard. Tell us why the decision should be...
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Linda Sea created an article,
How to edit uploaded invoices
Once an invoice has been uploaded to the Resolve system, all fields are available to be edited. Once an invoice has been sent through the Resolve system, only certain fields can be edited. There ma...
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Linda Sea created an article,
How to add/delete users
Once you have completed enrollment with Resolve, you will be able to invite multiple users to create an account and view your invoices as well as schedule payments through the Resolve Dashboard. Re...
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Linda Sea created an article,
My customer sent a payment but I do not see this reflecting their account.
Please refer to this article that details the estimated processing times for each form of payment. If you expect the payment to have arrived but cannot see it reflected in your customer's account, ...
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Linda Sea created an article,
How to request a refund of your open credit note balance
What is a credit note, and how are they created? Credit note balances can be created in the following cases: Overpayments Payments are made towards an invoice that has already been paid in full...