Mia Smith
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Recent activity by Mia Smith-
How do I log in to my Resolve dashboard?
Step 1: Go to www.resolvepay.com Step 2: Click on 'Log In' in the upper right corner Step 3: Input your username and password and click 'Log In' If you have attempted to reset your password and...
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Why should I create an account?
Creating an account is simple and takes less than 2 minutes. You only have to do it once and it's free! When you sign up, you get access to our customer dashboard and so much more; Access your acc...
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Customer Dispute Policies and Procedures
We are committed to providing our customers and merchants with a seamless and secure experience. However, we understand that disputes may arise from time to time. This Dispute Policy outlines the p...
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What invoice options does Resolve support?
Resolve supports the following invoice types: Invoices uploaded but not sent Advanced invoices on terms Net terms invoices without an advance Due upon receipt invoices Invoices uploaded but not...
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How do I manually upload an invoice?
To upload an invoice to the Resolve system, please follow these steps: Find the customer in your Dashboard and click on their account Click '+Add Invoice' Click the 'Save and exit' in the upper...
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Can an invoice be changed from non-advanced to advanced?
There is no way to change a non-advanced invoice to an advanced invoice. However, you can issue a credit note for a non-advanced invoice and re-upload the same with an advance. Please follow these ...