How do I waive late fees on a non-advanced invoice?
Resolve allows you to waive late fees on non-advanced invoices. To do so:
- Find the non-advanced invoice you want to waive late fees for within your Invoices page. Click into the invoice details page, and select the Fees tab.
- Click the ••• icon to the right of the late fee. From the resulting menu, select Waive late fee.
- Select whether or not you would like the customer to be notified of the waived late fee.
- Click Waive late fee.
Please note the following:
- When a late fee is waived, it will show in the invoice activity log as "Late fee of $X.XX waived."