Resolve provides advances for eligible invoices where:
- The customer is a business based in the United States
- The customer was approved by Resolve for Advance Pay and has available credit
- The customer agreed to accept your service or product, and such goods and services have been completed, delivered, and accepted by them; the invoice is not subject to any dispute by the customer
- The goods or services must have been completed and delivered no more than 14 days from the invoice sent date
- The invoice due amount matches the invoice amount entered into Resolve's dashboard
- The uploaded invoice specifies that payment is to be remitted to one of Resolve's payment methods (payment portal, lockbox address, or direct wire/ACH bank account) and contains no conflicting information on where payment should be remitted to
- The invoice has not been pledged or encumbered by any other party
- The invoice is not past due
- The Merchant has no knowledge that the Customer has filed or intends to file for bankruptcy or receivership, or has been having any difficulty paying or intends not to pay amounts due to any person in full and when due.
Resolve may reject invoices that do not meet all of the criteria above and do not qualify for the non-recourse nature of Advance Pay. Resolve reserves the right to debit your account for the advanced amount if funds were already advanced for a non-qualifying invoice.
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