Buyer Flexible Payments in Checkout – Resolve

Overview

The Flexible Payments in Checkout feature allows your buyers to extend due dates or opt for installment payments directly at checkout. This feature is designed to enhance buyer satisfaction, increase checkout conversion rates, and support larger order values—all while giving you control over payment terms and risk.

Key Benefits

Improve Buyer Satisfaction: Offer buyers payment flexibility to help them manage cash flow.
Boost Checkout Conversions: Reduce barriers to purchase by enabling flexible payment options.
Increase Average Order Value (AOV): Encourage larger purchases with installment options.

How It Works

Default Terms: Buyers see your standard net terms (e.g., Net 30) at checkout.
Extended Payment Options: Eligible buyers can extend their payment terms (e.g., +30 or +60 days).
Installments: Buyers can split their payment into 2 or 3 monthly installments.
Autopay Requirement: Buyers opting for flexible payments are required to set up autopay for seamless transactions.

Within the existing checkout experience, buyers will now see additional flexible payment options they can select at the point of purchase.

Default terms - no fee.png

Fees and Pricing

Buyers pay a fee for extended terms or installment payments, which is added to their invoice balance.
Merchants incur no additional costs, as fees are borne by the buyers.

Buyer Eligibility

Flexible payment options are only displayed to eligible buyers during checkout, based on Resolve’s assessment.

Frequently Asked Questions (FAQs)

Q: Do I have to take any action to enable this in my checkout experience?
A: No, this feature is available automatically in your checkout, and will be presented to eligible buyers.
Q: Will this affect my cash flow?

A: No. If a buyer opts into a flexible payment option (extension or installment) Resolve will forward any partial advance amounts to you 3-7 days after the due date.

Q: How are the fees handled?

A: The fees for payment extensions or installments are added to the buyer’s invoice balance.